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RESUME

Resume
Objective.

I, currently, work as an IT Analyst at Exelon Corp, where I perform, and document, work activities related to analysis, evaluation, building, testing, and/or implementing planned IT software solutions. I also maintain and support existing products/processes while acquiring and applying business/IT knowledge.

Catch me outside of work, I'm most likely at a Farmer's Market, at Good Will (donating AND buying), cooking with and for my friends/family, reading a good book (or listening to a good audiobook) or watering my plants and outdoor garden.

I do enjoy meeting new people over a cup of iced coffee. Feel free to reach out here via email or DM on Instagram @alexisdowning.tech.

Competencies: AWS Practitioner, Data Analytics, Business Intelligence

Experience​.
Exelon Corp — remote

​January 2021 - Present

 

  • IT Analyst — Full Time

    • ​Performing, and documenting, work activities related to analysis, evaluation, building, testing, and/or implementing planned IT software solutions.

    • Maintaining and support existing products/processes.

    • Acquiring and applying business/IT knowledge.

    • Maintaining documentation via Sharepoint and teams sites

    • Utilizing ‘StormGeo’ and ‘Earth Networks’ to study national weather codes daily

  • Business Analyst — Contractor

    • Directing, performing and documenting work activities related to analysis, evaluation, building, testing, or implementing planned IT software solutions

    • Processing and/or enhancing, maintaining or supporting existing products/processes as per defined services level agreements.

    • Acquiring and applying business/IT knowledge.

    • Organizing own activities for short term or sub-project/components under the direction of experienced personnel and reports on status.

    • Utilizing best practices to improve products and services.

  • Emergency Preparedness Services Analyst — Intern

    • Assisting with development and execution of weekly Seasonal Readiness Testing

    • Assisting with standardization and streamlining of IT Emergency response processes

    • Maintaining documentation via Sharepoint and teams sites

    • Using ‘StormGeo’ and ‘Earth Networks’ to study national weather codes daily

    • Submitting weekly requests via an Access Governance System (AGS) 

      • Requesting for non-ITIL (Information Technology Infrastructure Library) members to gain access to various physical and logical resources across the organization

Software - Hard Skills

  • Presentation Tools

    • PowerPoint

    • Canva

  • Communication Tools

    • Slack

    • Google Hangouts

    • Zoom

    • Microsoft Teams

  • Spreadsheets

    • Excel

    • Google Sheets

    • Numbers

  • Marketing

    • ​Social Media

      • Instagram​

      • Facebook

      • YouTube

    • Email marketing and automation

  • Website Creation

Soft Skills

  • Customer service

  • Communication

  • Multi-tasking

  • Teamwork

  • Problem-solving

  • Organization

Certifications
Organizations

  • EAARA - Exelon African American Resource Alliance

    • May 2021 - Present

    • Member​

  • PECO ECO-Team

    • September 2022 - Present​

    • Member

  • NEW - Network of Exelon Women

    • September 2022 - Present​

    • Member

  • Urban League of Philadelphia

    • October 2022 - Present​

    • General Member

  • Philadelphia Next-Gen Women for Good

    • October 2022 - Present​

    • Founding Member

Education.
Eastern Gateway Community College, www.egcc.com

​January 2023 - Present

 

  • Associate's Degree

    • ​AAB - Business Management with Data Analytics
​
Coursera, www.coursera.org

​August 2021

 

  • AWS CloudTrail Data Analytics 

    • ​Learning different types of data analytics techniques: descriptive, diagnostic, predictive, and prescriptive.

    • Applying knowledge with a guided project; making use of a dataset available by the logs from AWS CloudTrail. 

    • Introduced to Amazon Athena and Amazon QuickSight.

    • Learning how to build a basic security dashboard.

​

Coursera, www.coursera.org

​May 2021

 

  • AWS Cloud Practitioner Essentials

    • ​Understanding the working definition of the AWS Cloud

    • Describing the basic global infrastructure of the AWS Cloud

    • Differentiating between on-premises, hybrid-cloud, and all-in cloud

​
EDX, www.edx.org

​March 2021

 

  • Fundamentals of Data Visualization with Power BI

    • Analyzing, managing and communicating data in R

    • Producing data visualizations

    • Identifying and working with business-oriented data sets

    • Creating and sharing fully functional Power BI reports

 
YearUp, Greater Philadelphia — Participant

​October 2020 - May 2021

 

  • Engaging in a 12 week intensive IT training phase, followed by a 16 week workplace immersion experience

  • Networking opportunities

  • Virtual, self-study courses

  • Pluralsight, app.pluralsight.com

    • Video training courses

      • Microsoft Power BI

      • Power Apps

      • Flow

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